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Character B gone?

Discussion in 'Public Discussion' started by Vanoobee, Nov 15, 2016.

  1. Vanoobee

    Vanoobee Private
    Planetside 2
    Legionary
    Date Joined:  12/01/2016
    Characters:  Vanoobee
    Other Games
    Date Joined:  29/03/2016

    Hi all,
    So I just logged on for the first time since May (!) to see what's new, aaaaaaaaaaand.... All my characters are gone. All I get is the creation screen. Does anyone have any experience with this, and how to fix it? Does DBG even have a customer support that I could contact for this? Can't seem to find it anywhere. Thanks in advance for your help!
     
  2. DotHacker

    DotHacker Lieutenant
    Planetside 2
    Praetor
    Date Joined:  02/02/2013
    Characters:  DotHacker
    Warframe
    Date Joined:  24/06/2014
    Characters:  Somebody23
    Minecraft
    Date Joined:  12/08/2013
    Characters:  Somebody23
    Star Citizen
    Date Joined:  28/09/2013
    Characters:  DotHacker
    Other Games
    Date Joined:  29/03/2016
    Donator

    DGB customer support.
     
  3. Omnishoot1

    Omnishoot1 Social Media Director
    Planetside 2
    Praetor
    Date Joined:  25/01/2014
    Characters:  Omnishoot1
    Star Citizen
    Date Joined:  27/12/2017
    Characters:  Vaulster
    Other Games
    Date Joined:  29/03/2016
    Director (Staff)

  4. Vanoobee

    Vanoobee Private

    Thanks, let's hope they come back with a satisfactory answer :)
     
  5. velie

    velie Sergeant
    Planetside 2
    Praetor
    Date Joined:  21/08/2016
    Characters:  velie
    Minecraft
    Date Joined:  23/04/2017
    Characters:  powervelie
    Other Games
    Date Joined:  21/08/2016

    this happened once to me when I logged in while the server was under maintenance